Monitoring a feed
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Go to the Segment: Navigate to the segment where your feed is configured.
Open Feed Options: Click the menu button and choose either Stats or Edit.
The feed details are divided into three sections to enhance understanding:
:
Provides a high-level summary of the feed.
Shows the status of the feed instance.
Displays the identifiers sent to the partner for addition or deletion.
:
Lists all plugin properties configured for the current instance.
:
Offers an in-depth view of processing steps, aiding in the investigation of anomalies.
The Stats tab is tailored for non-technical users to easily assess feed activity. It shows whether the feed is successfully transmitting identifiers to the destination platform.
Creation:
Waiting for Activation: The feed card is created on the segment but remains inactive.
Feed Activated: The feed creates the segment on the destination platform (triggers the onExternalSegmentCreation function).
Connection:
The feed tests the connection with the destination platform (triggers the onExternalSegmentConnection function).
Starting:
The feed begins transmitting identifiers to the destination platform.
Initial Loading:
Processes all users in the segment and sends their identifiers to the destination.
Live:
Continues to send new identifiers and requests deletion of those no longer present in the segment.
Successful Identifier Transactions: number of upserts or deletions of identifiers successfully sent during the selected period.
Identifier Coverage: percentage of user points without any identifiers sent to the destination platform.
Daily Graph: visual representation of upserts or deletions sent daily.
Client-side feeds have simpler functionality but use a similar interface.
PAUSED: the feed card is created but not activated.
ACTIVE: the feed is activated on the segment and the feed is downloaded by the browser.
Daily Downloads: number of times the feed was downloaded by the browser during the selected period.
The Configuration tab displays the plugin properties for the feed instance:
Plugin properties layout is determined during the creation of the plugin version.
These values can only be modified when the feed is not activated. Once activated, the configuration becomes read-only.
The Troubleshooting tab is designed for technical users, providing detailed insights into:
Successful and failed operations (e.g., upserts and deletions).
Errors and processing steps for investigating anomalies.
Server-Side and Client-Side feeds:
Resource details, plugin information, and plugin version information.
Server-Side Feeds only:
Instance details and initial loading logs.
API Calls to the Audience Feed Plugin:
Displays response status for /user_segment_update calls.
Identifiers Sent to the Destination Platform:
Shows processed identifiers and their statuses for non-batching cases.
Push: Adding a user point to the segment or an identifier to a user point.
Remove: Removing a user point from the segment or an identifier from a user point.
Statuses:
PROCESSED: Successful with no destination platform response (e.g., batch/file delivery).
SUCCEEDED: Successful with a positive response from the destination platform.
FAILED: Error occurred within the plugin or at the destination platform.
NO_ELIGIBLE_IDENTIFIERS: No eligible identifiers to send.
API Calls to the Audience Feed Plugin (/batch_update route):
Number and status of batches created.
Records Sent to the Destination Platform:
Rows sent per batch (may contain multiple identifiers).
Files Sent by File Delivery Service:
Number of files sent and response statuses.
Records Sent to the Destination Platform:
Rows sent per file (may represent multiple identifiers).
Displays a daily graph of browser downloads, as shown in the Stats tab.